Policies

Anti-social Behaviour
We believe that everyone has the right to live peacefully within their own home and community, irrespective of colour, race, religion, ethnic origin, disab...
Mon, 11 Mar, 2019 at 12:31 PM
Health & Safety
We believe that everyone has the right to live in a safe and healthy environment. Unfortunately not all residents are aware of the behaviours and actions th...
Fri, 8 Mar, 2019 at 12:46 PM
Water Leaks
Unfortunately water leaks are very common in buildings containing flats. When your upstairs neighbours use washing machines, showers, radiators etc. leaks c...
Fri, 8 Mar, 2019 at 12:48 PM
Out of Hours Emergency Service
IN AN EMERGENCY, CALL 999 FOR EMERGENCY SERVICES. There are times when you may need the support of the landlord, management company or managing agent o...
Fri, 8 Mar, 2019 at 12:48 PM
Complaints Procedure
Your complaints give us the chance to put things right and improve our service to you and other customers in the future. Our aim is to provide a servic...
Fri, 8 Mar, 2019 at 12:52 PM
Subletting
Subletting of apartments, including for short-terms stays, is not permitted within your development. This is a constraint placed by the Local Authority at p...
Thu, 2 May, 2019 at 1:19 PM
Forced Entry into Apartments
There may be times where the Police need to force entry into an apartment within a development. Reasons for this can be numerous, but generally relate to cr...
Fri, 15 Mar, 2019 at 3:13 PM