Resident Services

How To Use The Helpdesk
Below is a PDF guide on how to use the support portal.
Mon, 1 Oct, 2018 at 12:37 PM
Bike and Bag Storage
The bike store is available on the ground floor for use by all residents. Please speak to one of the concierge staff if you would like bags storing before yo...
Thu, 9 Aug, 2018 at 1:29 PM
Fobs & Access Control
If you have lost or misplaced your fob, please contact Emma Arthur at O'Connor Bowden on 0161 833 3880. There is a charge of £25 + VAT for new or repla...
Mon, 15 Apr, 2019 at 11:16 AM
Contact the concierge to register for and use the gym. You can access equipment user guides below.
Thu, 6 Sep, 2018 at 3:30 PM
Deliveries - Parcels, Food Orders etc
If you will not be in when your parcel, shopping or take-away delivery is due please contact the concierge to arrange for them to accept it. If you would li...
Mon, 1 Oct, 2018 at 10:55 AM
Internet Services
Internet services for residents at Oxid House can be provided from BT. Upon the development of the property, it was agreed that the sole provider would be B...
Fri, 11 Jan, 2019 at 10:47 AM
Communal Cleaning Schedule
The communal areas at Oxid House are cleaned on a daily basis, Monday through to Saturday, including cleaning in the gym area. The breakdown of cleaning hou...
Thu, 2 May, 2019 at 3:24 PM
Oxid House benefits from an on-site concierge service 7 days a week. The concierge can help with a number of items such as parcel collection if you will not...
Thu, 2 May, 2019 at 3:39 PM
TV Signal & Intercoms
Dear all, We have recently experienced several issues with the TV signal throughout the building to which we have now had investigations carried out and...
Mon, 9 Dec, 2019 at 4:22 PM