Insurance claim and Ground Rent queries are managed by the Factory M1 Limited. All enquiries regarding insurance claims and ground rent should be sent to

If a claim is to be made against the building insurance policy, the claimant is to provide the following:

  1. Date of damage / incident against which the claim is being made
  2. Details of damage and loss incurred.
  3. Two estimates for two separate companies for the repair / replacement work
  4. Photos of damage

A copy of the building insurance policy is attached.